Wizards of the Coast, fix Magic Online!

I've been trying to get back into Magic the Gathering Online but the server has been crashing with remarkable frequency over this holiday weekend. The crashes are likely at due at least in part to the popularity of the "nix tix" drafts (no tickets required, just packs) and all the special Premier Events they've been holding, but really that's no excuse. If they can't anticipate and handle an increase in traffic over a holiday weekend then they really need to take a hard look at the management in charge of this product.

If a large enough percentage of customers stopped buying MTGO product then I would think that would get their attention. $3.99 per pack is already pretty ridiculous especially compared with the street price of real (paper) packs.

I encourage everyone to, at the very least, email Wizards their dissatisfaction at:

http://wizards.custhelp.com/cgi-bin/wizards.cfg/php/enduser/acct_login.php?p_sid=&p_lva=&p_sp=&p_li=&p_next_page=ask.php

You have to create an account to leave an email but it doesn't take long.

If you can't think of what to say, you can use this message, edited to your taste:

I am dismayed and disappointed that the Magic the Gathering Online server is down again, for at least the third time over the extended holiday weekend. These frequent crashes, especially during a time when we are supposed to be able to draft for free, does nothing but breed customer dissatisfaction and drives people away from the game.

There are plenty of other online gaming options and you are doing everything in your power to make people give up on MTGO and look elsewhere for entertainment.

It is unconscionable for you to continue to charge money for such a buggy product. You need to do whatever it takes to make this game more stable or you will lose customers in droves.